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BAME couriers working for Uber Eats and Uber claim that the company’s flawed identification technology is costing them their livelihoods
Uber Eats couriers say they have been fired because the company’s “racist” facial identification software is incapable of recognising their faces. The system, which Uber describes as a “photo comparison” tool, prompts couriers and drivers to take a photograph of themselves and compares it to a photograph in the company’s database.
Fourteen Uber Eats couriers (...)