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Entreprise

Meet the Customer Service Reps for Disney and Airbnb Who Have to Pay to Talk to You

analyse - 2 octobre 2020

lire sur le site originel >>> (ProPublica)

Arise Virtual Solutions, part of the secretive world of work-at-home customer service, helps large corporations shed costs at the expense of workers. Now the pandemic is creating a boom in the industry.
Airbnb, battered by the pandemic recession, announced in May that it would be laying off a quarter of its workforce. In a post hailed for its empathy and transparency, CEO Brian Chesky wrote, “We will have to part with teammates that we love and value.” He outlined a generous severance (...)



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conditions - télétravail - travail - USA - Airbnb - Amazon - Apple - Arise - Comcast - Disney - GigEconomy - instacart - propublica.org -

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