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A man whose mother bequeathed her iPad to her family in her will says Apple’s security rules are too restrictive.
Josh Grant, 26, from London, told BBC Radio 4’s You & Yours his mother bought the tablet during her cancer treatment.
Since her death, they have been unable to unlock the device, despite providing Apple with copies of her will, death certificate and solicitor’s letter.
Apple says its security measures have led the industry in helping customers protect lost or stolen devices. (...)